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frequently asked questions
When is the last day I can register for UNLEASH 2017?
Registration for Conference Only Passes and VIP Passes will be accepted through Sunday, April 23, 2017. Registration for Unleash Online Passes will be accepted through Tuesday, April 25, 2017.
What is your cancellation policy?
All registration cancellations must be received by Friday, March 31, 2017, in order to receive a full refund. Any cancellations after Friday, March 31, 2017 are non-refundable, but can be transferred to another conference attendee within the same organization, provided Sonic Foundry is notified by April 23, 2017.
What day should I arrive?
If you have a VIP Pass which includes the Pre-Conference Workshops, plan to arrive on Sunday, April 30. If you have a Conference Only Pass, plan to arrive on Monday, May 1 in time to join us for the Enterprise Video Awards & Welcome Reception which begins at 6:00 pm. All conference sessions begin Tuesday morning, May 2.
Is WiFi access available at the conference center?
Yes. Sonic Foundry provides complimentary WiFi at the Monona Terrace Convention Center.
What form of payment do you accept?
The online Unleash registration system accepts American Express, Discover, MasterCard and Visa credit cards. Alternatively, the online registration system provides an option to select payment by invoice.
In addition to the conference fee, what additional expenses will I be responsible for?
You are responsible for all travel-related expenses (air, hotel, taxi, tips, and gratuities) as well as any non-Unleash meals. Your Unleash registration includes breakfast and lunch on the pre-conference day (for VIP Pass holders); breakfast and lunch on both conference days; and heavy hors d’oeuvre receptions on Monday and Tuesday evenings.
When can I pick up my conference badge?
You may pick up your badge at the Unleash registration desk on the main level of the Monona Terrace Convention Center Monday, May 1, 2017 between 8:00 am – 4:00 pm or Tuesday, May 2, 2017, 8:00 – 10:00 am.
How do I obtain a receipt of my conference registration?
Once you submit your completed online registration, you will receive an automatic email confirmation which can also be used as your receipt.
Are guest passes available for the social events?
Yes. Guest passes are available for $195 and include Monday evening’s Enterprise Video Awards & Welcome Reception as well as Tuesday evening’s Unleash party. Simply indicate you wish to purchase a guest pass during online registration.
What is the recommended dress for the conference and events?
Dress for the conference and special events is business casual. It is recommended that you bring a light jacket or sweater to the sessions as temperatures in meeting rooms can vary. Typical weather in early May ranges from highs in the 70°s (F) to lows in the 40°s. Spring in Madison can also bring rain, so remember to pack an umbrella.